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 24/7 Call Center Serving Members Around-The-Clock @ 877.583.2323 Around-the-clock credit union access is increasingly important for our members. Now, Saratoga’s Community FCU members can take advantage of live, 24/7 member services. For a list of services available through your personal credit union representative, click here! Expanded call center hours provide members with another convenient way to obtain immediate account information, conduct transactions, and even apply for loans or open new accounts. This valuable resource allows our credit union to significantly expand hours without adding to the credit union’s infrastructure. The call center functions like a branch of the credit union, offering services via telephone 24 hours a day, 365 days a year. This can be especially important when assistance is needed or questions arise when visiting the credit union’s web site. The credit union’s lending capabilities feature instant loan decisions when members apply at our branch, on our credit union web site or by phone. Lending decisions are provided in seconds! On a personal level, members will find Live Web Chat and Call-Back services available on every page of the lending and new account applications. The credit union can now reach out to potential members, enroll new members, accept deposits and generate loans; any time of the day or night. Accessibility to a geographically diverse field of membership is increased by using an electronic process for account opening and funding. By combining 24-hour lending services with access to an around-the-clock contact center, we can now provide members with unmatched access and convenience. |
